Privacy Request

MyKartStore Account & Data Deletion Request

MyKartStore respects user privacy and provides a clear method for requesting deletion of an account and associated personal data. Users can contact MyKartStore support to initiate the account and personal data deletion process.

Request Account Deletion

How to Request Deletion

Send an email to support@mykartstore.com from your registered MyKartStore email address.
Use the email subject line "Account Deletion Request".
Include the registered mobile number used in your MyKartStore account so we can verify the request.

Processing Time

Deletion requests are generally processed within 30 days after successful verification of the request and account details.

Data Users Can Manage Directly

Users may manage or remove certain information directly within the MyKartStore app, including:

Wishlist items
Shopping cart items
Saved delivery addresses
Profile information where applicable

Data Deleted Upon Request

When a valid deletion request is processed, MyKartStore may delete or anonymize:

Name
Email address
Phone number
Saved addresses
Wishlist data
Cart data
Profile information

Data That May Be Retained

Certain records may be retained for legal, tax, accounting, fraud prevention, dispute resolution, and business compliance purposes, including:

Order history
Payment transaction references
Refund records
Wallet transaction history
Tax and accounting records
Security and fraud-prevention logs